Privacy Policy

1. Introduction

OM2Chat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered document intelligence platform.

2. Information We Collect

2.1 Personal Information

We collect personal information you provide directly to us:

• Name and email address when you create an account
• Company name and contact information
• Payment information (processed securely through Stripe)
• Profile information and preferences
• Communications with our support team

2.2 Document Data

When you use our service, we process:

• Documents you upload for analysis
• Chat conversations with your documents
• Analytics and usage data
• Public link interactions and visitor data

2.3 Technical Information

We automatically collect:

• IP address and device information
• Browser type and version
• Usage patterns and analytics
• Error logs and performance data

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Processing payments and managing subscriptions
• Analyzing documents and generating AI responses
• Improving our platform and user experience
• Sending important service updates and notifications
• Providing customer support
• Ensuring security and preventing fraud
• Complying with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

• Service Providers: With trusted third-party services (Stripe, Resend, etc.)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition
• Consent: With your explicit consent

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Employee training on data protection
• Incident response procedures

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent where applicable

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our service integrates with third-party services:

• Stripe: Payment processing
• Resend: Email delivery
• OpenAI: AI model services
• Supabase: Database and authentication

These services have their own privacy policies, and we encourage you to review them.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: